Security & Trust
What protects your data today —
and what's still on the roadmap.
We publish our design accuracy including the misses; we describe our security posture the
same way. Everything marked live below is operating today. Everything marked roadmap is in
progress — we won't claim it until it's real.
Last updated June 10, 2026
Operating today
Dedicated authentication realm Live
- Customer portal accounts live in their own authentication system, fully separate from our internal
operations accounts — a customer credential has no standing anywhere else, and vice versa.
- Passwords are stored as salted PBKDF2 hashes; repeated failed logins trigger lockout throttling;
sessions expire automatically and use a scoped session cookie.
- Access is request-based: every account is individually approved by an administrator before first
sign-in, and password reset uses one-time tokens.
Tiered, server-side access control Live
- Four role tiers — viewer < engineer < manager < admin — enforced on the server before
any request is handled, never just hidden in the UI.
- Design-changing actions require engineer or above; design approval requires manager or above; user
management and audit access are admin-only.
- Every product page requires a valid session; unauthenticated requests are redirected to sign-in by
default-deny — public marketing pages are an explicit allowlist.
Audit logging Live
- Logins, user changes, approvals, data exports, and denied write attempts are recorded in an
append-only audit log (who, what, when), reviewable by administrators.
Encryption in transit Live
- All portal traffic is served exclusively over TLS (HTTPS).
- Internal replication and backup transfers run over encrypted channels.
Backups & recovery Live
- Nightly backups of databases, customer designs, and configuration to a separate system, transferred
over an encrypted channel, with multi-day retention and documented restore procedures.
Customer data handling Live
- Each design-partner account works in its own access-controlled workspace; accounts see their own
designs and activity.
- Self-service data export of your account record and activity; deletion requests are queued, processed
by an administrator, and confirmed back to you.
- Your boundaries, designs, and as-builts are treated as confidential and are not used to benefit other
customers without a de-identified-feedback agreement you sign explicitly.
In progress — stated as such
SOC 2 Program underway
A SOC 2 readiness program is underway, scoped to Security, Availability, and Confidentiality, on the
standard path of readiness → audit → Type II report. We are not yet SOC 2 certified and do not claim
to be. Ask us for current program status during procurement.
Enterprise hosting & isolation roadmap Roadmap
- Migration to managed cloud infrastructure with encryption at rest, managed key handling, and
per-tenant storage isolation.
- SSO/SAML for enterprise identity providers.
- Independent penetration testing and recurring vulnerability scanning as part of the SOC 2 window.
Until those land we deliberately run a small, NDA-bound design-partner
program rather than open multi-tenant onboarding — the honest way to operate at our current stage.
Responsible disclosure
Found a vulnerability? Report it through our contact form and flag it “security.” We
acknowledge reports within 2 business days and will keep you informed through remediation. Good-faith
research is welcome; please don't access data that isn't yours.